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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist

Management Consultant | Product Strategy | Digital Transformation | Customer Experience I Operational Delivery

Contact Amish Singhal, CSM, CSPO, SAFe® 5

About

Amish Singhal is a seasoned IT professional with over 13 years of experience in Information Technology and Product Development and Delivery Management. He is currently working as a Senior Manager - Strategic Initiatives at Genpact. Amish is a Thought Leader and Catalyst for Change and Innovation, with a proven track record of aligning teams and prioritizing features/resources to deliver an excellent product. As a Customer Experience Product Manager at Adobe, Amish was responsible for all product development, deliveries & people management. He developed and drove initiatives in line with the ethos of the organization to deliver engaging services to clients and its staff. He has the ability to build a strong Customer-Centric Product Vision and create simple solutions to complex problems with competing priorities. Amish is detail-oriented, with an eye for user interaction beyond the veneer of the GUI and comfortable with delving into the product, the platform, and the implementation details. He is a self-starter with a high degree of self-direction and independent drive. He applies a powerful blend of technology, market/business systems analysis, software development, P&L management, and leadership skills to optimize processes, drive rigorous product development efforts, and introduce major technology and content enhancements. Amish is a Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), and SAFe® 5 Agilist. He has worked in a fast-paced environment, with competing resources and priorities, through the product life cycle from planning, development, through to launch. He has experience in product management, software engineering, research, and integration. Amish has a Bachelor of Computer Applications (BCA) from Dr. B. R. Ambedkar University, Agra, and a Senior Secondary degree in Business/Commerce, General from St. Johns School. He always strives for quality and applies process and discipline towards optimizing performance. His main objective is to provide inspirational leadership to the team on the projects and successfully meet the requirements of the clients utilizing the latest technology, processes, and applications.

Education

dr. b. r. ambedkar university agra

st johns school

Companies

infosys

genpact

adobe

campuseai

royal bank of scotland business

iyogi

teleperformance

cvent

ibm

Experience

18.8 Years

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Experience

Principal Consultant - Xperience, Transformation & Innovation Practice

infosys | Gurugram, Haryana, India

2022 - Present

Senior Manager - Strategic Initiatives

genpact | Gurugram, Haryana, India

2019 - 2022

Customer Experience Product Manager

adobe | Noida Area, India

2013 - 2017

Manager HelpDesk Operations

campuseai | Gurgaon

2012 - 2013

Business Manager - Corporate Security Services

royal bank of scotland business | Mumbai Area, India

2012 - 2012

Manager Customer Service Operations

iyogi | Gurgaon

2011 - 2012

Manager - Operations

teleperformance

2009 - 2011

Assistant Team Lead

cvent

2006 - 2009

Sr Process Trainer & Tech Lead

ibm

2003 - 2006

Skills

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BPO

Business Analysis

Business Development

Business Process

Business Process Improvement

Call Center

Call Centers

Coaching

Collaboration

Consulting

CRM

Customer Experience

Customer Relationship Management (CRM)

Customer Satisfaction

Customer Support

Data Mining

Design

Employee Engagement

Employee Training

financial services

Go-to-market Strategy

html 5

HTML5

Human Resources

Information Technology

Integration

IT Recruitment

IT Service Management

ITIL

Leadership

Management

market research

MIS

operations

Operations Management

Organizational Development

Outsourcing

Performance Management

Pre-sales

Prioritization

Process Improvement

Product Development

Product Management

product manager

Program Management

Project Management

Quality Assurance

Recruiting

Recruitments

Research

Research Scientist

Resource Management

Retail

Routing

SaaS

Sales Operations

SAP

Screening

Service Delivery

Six Sigma

Sla

Soft Skills

Software Engineer

Sourcing

Strategy

strategy

Talent Acquisition

Talent Management

Team Building

Team Leadership

Team Management

Technical Recruiting

Training

Training Delivery

Transition Management

Vendor Management

Vision

Contact Details

Email (Verified)

amiXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

dr. b. r. ambedkar university agra

BCA

2000 - 2003

st johns school

Senior Secondary

1996 - 2000

Frequently asked questions

What company does Amish Singhal, CSM, CSPO, SAFe® 5 Agilist work for?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist works for infosys

What is Amish Singhal, CSM, CSPO, SAFe® 5 Agilist role in his workplace?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's role in his workplace is Principal Consultant - Xperience, Transformation & Innovation Practice

What is Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's tenure in his workplace?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's tenure in his workplace is 2.75 years

What is Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's total experience?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's total experience is 18.75 years

What is Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's LinkedIn profile?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's LinkedIn profile can be found here

What is Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's email address?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's email address is amiXXXXXXXXXXXXXXXXXom. Unlock here

What is Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's phone/WhatsApp number?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's phone number is +91XXXXXXXXXX. Unlock here

What schools did Amish Singhal, CSM, CSPO, SAFe® 5 Agilist attend?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist has attended dr. b. r. ambedkar university agra, st johns school

What companies has Amish Singhal, CSM, CSPO, SAFe® 5 Agilist worked with?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist has worked with infosys, genpact, adobe, campuseai, royal bank of scotland business, iyogi, teleperformance, cvent, ibm

What are some of Amish Singhal, CSM, CSPO, SAFe® 5 Agilist's skills?

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Amish Singhal, CSM, CSPO, SAFe® 5 Agilist has skills in BPO, Business Analysis, Business Development, Business Process, Business Process Improvement, Call Center and more.

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